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Transcript Import lets you upload a .txt file of an interview transcript and have AI automatically extract structured evidence, identify the interviewee, and match questions from your catalog.

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Supported platforms

Transcripts can come from any source. When importing, you’ll tag the platform for your records:
  • Zoom
  • Otter.ai
  • Rev
  • Google Meet
  • Microsoft Teams
  • Manual notes
  • Other

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Import workflow

1

Upload your transcript

Go to a project’s Interviews tab and click New Import. Drag and drop a .txt file or click to browse. The file preview shows the first few lines so you can verify it’s correct.
2

Configure the import

Select the source platform and optionally add notes. Choose which hypotheses to test — the AI uses these as context when extracting evidence.
3

AI processing

After submitting, the AI parses your transcript in the background. A progress indicator shows the current status. For long transcripts, the system automatically chunks the content to handle it efficiently.Processing typically takes 30–90 seconds depending on transcript length.
4

Review extracted data

Once processing completes, you’re presented with a review wizard:
  • Interviewee — The AI’s best guess at who was interviewed, with fuzzy matching against existing interviewees
  • Evidence — Extracted evidence items organized by hypothesis, which you can edit, remove, or add to
  • Questions — Detected questions matched to your catalog, with new questions flagged for review
5

Approve and complete

Review each section, make any corrections, and click Complete Import. The system creates evidence records, links questions, and resolves the interviewee — all tagged as transcript_import source.

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Import history

View all past imports from the Import History button on the Interviews tab. The history page shows:
  • Import status (pending, processing, completed, failed)
  • Source platform
  • Date imported
  • Link to the completed import summary

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Completed import summary

For completed imports, you can view a read-only summary showing:
  • Import metadata (source, date, notes)
  • The resolved interviewee
  • All created evidence records with links to their detail views
  • The original transcript text
Transcript import creates evidence records with source: transcript_import so you can always distinguish AI-extracted evidence from manually entered records.