Information we collect
We collect the following types of information:- Account information: Email address, full name, and password when you create an account
- Workspace data: Workspace names, member relationships, and role assignments
- Project data: Projects, personas, hypotheses, interview evidence, questions, and interview guides you create
- Transcript data: Interview transcripts you upload for AI processing
- Notification preferences: Your email notification opt-in settings and digest frequency
- Usage data: Browser type, IP address, and pages visited
How we use your information
We use your information to:- Provide and maintain the Founder Sherpa platform
- Process interview transcripts with AI services for evidence extraction
- Send transactional emails (welcome, password reset, workspace invitations)
- Send activity digest emails based on your notification preferences
- Enforce access control through workspace membership and roles
- Improve our services based on usage patterns
Third-party services
We use the following third-party services to operate the platform:| Service | Purpose | Data shared |
|---|---|---|
| Supabase | Database hosting, authentication, file storage | All user and workspace data |
| AI providers (OpenAI, Anthropic) | Transcript parsing, quality checks, insights | Transcript content, problem statements, hypotheses (processed per-request, not stored) |
| Resend | Transactional and digest emails | Email addresses, notification content |
| Vercel | Application hosting | Standard web server logs |
Data storage and security
- All data is stored in Supabase with Row Level Security (RLS) policies enforcing access control
- Passwords are hashed and never stored in plain text
- API communication uses HTTPS encryption
- Authentication uses JWT tokens with automatic expiration and refresh
Data retention
- Account and workspace data is retained as long as your account is active
- When a workspace is deleted, all associated data (projects, evidence, personas, hypotheses) is permanently removed
- You may request deletion of your account and all associated data at any time
Your rights
You have the right to:- Access your personal data stored in the platform
- Export your project data using the built-in export features
- Delete your account and all associated data
- Opt out of non-essential emails via notification preferences
Cookies
Founder Sherpa uses cookies for:- Session management: Maintaining your authentication state
- Workspace state: Remembering your active workspace selection